Cross Richard., Smith Janet
CUSTOMER BONDING 5 STEPS TO LASTING CUSTOMER LOYALTY RICHARD CROSS., JANET SMITH - Estados Unidos de América NTC 1995
Contents/ 1. The Information Core trascending the Din. What has changed?/ 2. Information is at the core the battle for conceptual supremacy/ 3. The customer bonding system/ 4. Awareness bonding. What is awareness bonding?/ 5. Identity Bonding/ 6. Relatio
0-8442-3318-8
658.8 C951
CUSTOMER BONDING 5 STEPS TO LASTING CUSTOMER LOYALTY RICHARD CROSS., JANET SMITH - Estados Unidos de América NTC 1995
Contents/ 1. The Information Core trascending the Din. What has changed?/ 2. Information is at the core the battle for conceptual supremacy/ 3. The customer bonding system/ 4. Awareness bonding. What is awareness bonding?/ 5. Identity Bonding/ 6. Relatio
0-8442-3318-8
658.8 C951
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