| 000 | 00769nam a2200193Ia 4500 | ||
|---|---|---|---|
| 001 | 4161 | ||
| 008 | 5222371995 -us 7512223322eng12 | ||
| 020 | _a0-8442-3318-8 | ||
| 040 | _cEAM | ||
| 050 | _a658.8 C951 | ||
| 100 | _aCross Richard., Smith Janet | ||
| 245 | _aCUSTOMER BONDING 5 STEPS TO LASTING CUSTOMER LOYALTY | ||
| 245 | _c RICHARD CROSS., JANET SMITH | ||
| 260 | _aEstados Unidos de América | ||
| 260 | _b NTC | ||
| 260 | _c1995 | ||
| 505 | _aContents/ 1. The Information Core trascending the Din. What has changed?/ 2. Information is at the core the battle for conceptual supremacy/ 3. The customer bonding system/ 4. Awareness bonding. What is awareness bonding?/ 5. Identity Bonding/ 6. Relatio | ||
| 942 | _cBK | ||
| 999 |
_c8127 _d8127 |
||